Privacy Policy for TCG Guy Hub

At TCG Guy Hub, we are committed to protecting your privacy and ensuring that your personal information is used responsibly. This Privacy Policy outlines the types of information we collect, how we use it, and how we safeguard your personal data when you visit our website (tcgguyhub.com) or use our services. By using our website and services, you consent to the practices described in this policy.

 

1. Information We Collect

We collect various types of information, including both personal and non-personal data. This helps us provide a better experience for you and ensure that we are able to fulfill your orders and offer personalized services.

Personal Information

When you create an account, place an order, sign up for our newsletter, or participate in any promotional activity, we collect certain personal details such as:

• Name: Your full name.

• Email Address: Used for communication related to your orders, promotions, and support.

• Shipping and Billing Address: To process your orders and deliver the products to you.

• Phone Number: For customer support and order updates.

• Payment Information: Such as credit card details or other payment methods used to complete your transactions. This information is securely handled by third-party payment processors.

 

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior. This includes:

• IP Address: A unique identifier for your device on the internet.

• Browser Information: The type and version of the browser you are using to access our website.

• Device Information: Details about the device you are using, such as the operating system and model.

• Website Usage Information: The pages you visit on our site, the links you click, and the time spent on each page. We also track your interactions with features like product filters and search functionality.

We may also use cookies, web beacons, and similar technologies to collect this data. Cookies are small data files stored on your device that help improve your experience by remembering your preferences, login details, and other browsing behaviors.

Non-Personal Information

In addition to personal data, we may collect non-identifiable information, such as:

• Demographic Information: This may include your general location, age, and preferences, which help us better understand our customers and improve our offerings.

• Aggregate Data: Data that combines information from multiple users, which helps us analyze trends and improve the user experience without identifying specific individuals.

 

2. Why We Collect Your Information

We collect and process your personal and non-personal information for various purposes, all of which are necessary to deliver our services effectively.

• To Complete Transactions: To process and fulfill your orders, including shipping and handling, invoicing, and payment processing.

• To Communicate with You: We use your contact information to send order updates, shipping notifications, promotional content, and customer service communications.

• To Personalize Your Experience: To offer product recommendations, tailored promotions, and content based on your browsing and purchasing behavior.

• To Improve Our Services: We analyze customer preferences and browsing behavior to make improvements to our website, products, and services.

• For Marketing and Promotions: With your consent, we may use your email to send promotional offers, discounts, and information about new products and services.

• For Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.

 

3. How We Use Your Information

We use the information we collect to provide a better shopping experience, deliver our services, and communicate with you effectively.

• Order Fulfillment: We use your personal and payment details to process transactions, ship your orders, and provide customer service.

• Marketing Communications: If you have opted in, we will send promotional emails regarding sales, new product launches, and special offers. You can opt out at any time by following the unsubscribe link in the emails.

• Website and Service Improvement: We continuously assess how our website is used to improve user experience, enhance the functionality of our site, and introduce new features or products.

• Security and Fraud Prevention: To protect against fraud and ensure the security of our systems, we monitor and review transactions and website usage.

 

4. Sharing Your Information

We are committed to protecting your personal data. We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

• Third-Party Service Providers: We may share your personal information with trusted third-party partners who help us operate our website, process payments, and fulfill orders. These providers include payment processors, shipping carriers, and email marketing services. These third parties are contractually obligated to protect your information and may only use it for the purposes for which it was provided.

• Legal Compliance: We may disclose your personal data when required by law or to protect our rights, prevent fraud, or comply with legal obligations such as a court order or government inquiry.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of such changes and ensure that your data is adequately protected.

 

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. This includes keeping records of transactions for accounting, tax reporting, and customer service purposes.

Once your personal information is no longer needed, we will either securely delete or anonymize it to ensure your privacy.

 

6. Protecting Your Information

We use reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure payment processing, firewalls, and regular monitoring of our systems.

However, it’s important to note that no data transmission method over the internet or electronic storage is completely secure. While we take every effort to protect your personal data, we cannot guarantee absolute security.

 

7. Children's Privacy

Our website is intended for general audiences and is not specifically targeted to children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information.

 

8. Your Rights and Choices

As a user, you have several rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.

• Correction: If any of your personal data is inaccurate or incomplete, you can request corrections.

• Deletion: You may request the deletion of your personal information, subject to certain legal obligations.

• Opt-Out of Marketing: You can opt out of receiving promotional emails at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

• Cookie Management: You can control cookies through your browser settings. For more information on how we use cookies, please refer to our Cookie Policy.

 

9. Links to Third-Party Websites

Our website may contain links to third-party websites or services that are not owned or controlled by TCG Guy Hub. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing them with any personal data.

 

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make updates, we will revise the "Effective Date" at the top of this policy. We recommend that you review this policy periodically to stay informed about how we protect your information.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, or if you wish to exercise your rights regarding your personal data, please contact us at:

 

TCG Guy Hub
Email: marlonl@tcgguyhub.com
Website: www.tcgguyhub.com